Terms of Service
1. Introduction Welcome to Holistik Skincare! By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully.
2. Account & Checkout You must be at least 18 years old to create an account and make purchases. By creating an account, you agree to provide accurate information and maintain responsibility for your account.
3. Products & Services We offer a variety of skincare products. All products are subject to availability and may be subject to change without notice.
4. Fees & Payment Prices are in $AUD and include applicable taxes. We accept various payment methods, including credit/debit cards and PayPal. Payment is required before delivery.
5. Delivery We strive to ship orders promptly. Delivery times may vary based on your location. We are not responsible for delays caused by third-party shipping services.
6. Returns & Refunds We accept returns within 30 days of purchase. Items must be unused and in their original packaging. Refunds are processed within 5-7 business days.
7. User Obligations You agree not to use our website for any illegal or unauthorized activities. You are responsible for maintaining the confidentiality of your account information.
8. Intellectual Property All content on our website, including text, graphics, and logos, is our property or used with permission. You may not use our content without our permission.
9. Limitation of Liability We are not liable for any indirect, incidental, or consequential damages arising from the use of our website. Our total liability is limited to the amount you paid for the products.
10. Governing Law These Terms are governed by the laws of Australia. Any disputes will be resolved in the courts of Australia.
11. Changes to Terms We reserve the right to modify these Terms at any time. Your continued use of the website after changes indicates your acceptance of the new Terms.
12. Contact Us If you have any questions or concerns, please contact us at support@holistikskincare.com.au.
13. Disclaimer of Warranties
Our skincare products are provided "as is" and without warranties of any kind, whether express or implied. We do not warrant that the products will be free from defects or fit for a particular purpose. Your use of our products is at your own risk.
14. Limitation of Liability for Skincare Products
To the fullest extent permitted by law, Holistik Skincare Pty Ltd shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use of our skincare products. This includes, but is not limited to, any allergic reactions, skin irritation, or other adverse effects.
15. Product Usage
Patch Test: We strongly recommend performing a patch test before using any of our products to check for any potential adverse reactions.
Consultation: If you have any underlying medical conditions, are pregnant, or are breastfeeding, please consult with a healthcare professional before using our products.
Usage Instructions: Follow the usage instructions provided on our product labels. Misuse of our products may lead to undesirable results, for which we are not responsible.
16. Third-Party Ingredients
Our products may contain ingredients sourced from third parties. While we strive to ensure the safety and quality of all ingredients, we do not accept liability for any adverse reactions caused by third-party ingredients.
17. Changes to Formulations
We reserve the right to change the formulations of our products without prior notice. It is your responsibility to review the ingredient list and usage instructions before purchasing or using our products.